- Terms and Conditions
- Product Details
How to Redeem
- Redeem online during the redemption period.
- Upon successful redemption, redeemed e-coupon code will be stored under CLP Smart Shopping "E-coupon list".
- The CLP customer should visit h.f.flora online store to redeem the reward within the redemption period.
Usage of e-coupon code
- To enjoy the promotion, customer should visit h.f.flora’s online platforms and enter the specific e-coupon code upon check out.
- Merchant website: http://www.hfflora.com/en/
- Merchant contact: [email protected]
- Please refer to the below website on how login the CLP Mobile App and activate e-coupon code for redemption:
Notes on Delivery Service:
- Free delivery service is within 9am to 6pm (No specific time). During Peak Season such as Valentine’s day (Feb 13 - 15), Mother's day, Mid-autumn festival, Before Christmas and Chinese New Year, the online system will be at full handling capacity at that time. Please arrange at least 2 days in advance for order placement to ensure a prompt arrival of the gift. Free delivery standard zone refers to Hong Kong island, Kowloon and New Territories. Special zones such as Ma Wan, Berkeley Bay Villa, Tung Chung Airport, Sunny Bay, Disneyland, Discovery Bay, Outlying Islands (e.g. Cheung Chau, Ping Chau and Lantau Island) are excluded. No delivery service to buildings without elevator (stair carry), or village houses/villas that our truck cannot access.
- Delivery service will be suspended or delayed when a No.8 or above tropical cyclone signal, a rainstorm red and black signal, or a flood and landslip warning is issued. Delivery will be resumed and rescheduled after the signals are cancelled.
- Customer can select the preferred delivery date when doing order placement online.
- If you have received your order and find that it is damaged or faulty, please contact h.f.flora’s customer service hotline at 23978878
Terms & Conditions
- The e-coupon code must be submitted on or before 31st December, 2021, 23:59. Expired code will be invalid automatically.
- E-coupon code is applicable to h.f.flora online store only.
- E-coupon code is for one-time redemption and only one code can be used for each transaction.
- Customer must be keyed in when conducting Eligible Transaction to entitle the offer whereas no code can be used once order is confirmed. CLP and h.f.flora will not accept any liability should a customer fail to input the code when conducting Eligible Transactions and that it results in forfeiture of the customer eligibility to the offer.
- CLP is not the supplier of the products and shall not act as or assume any responsibility for the after-sale services.
- This e-coupon code cannot be used in conjunction with other gift voucher, cash coupon, promotions price, membership offers or other offers.
- No refund for cash/Eco Rewards points or exchange of any unused code.
- CLP and h.f.flora bears no responsibility and no compensation for loss and code expired.
- Product photos on this website are for reference only and may deviate from the actual products due to the quality of the photos. Such deviations, if any, do not act as a ground for replacement and refund.
- This is an exclusive reward for CLP Power Connect community, customers must join the community to enjoy the exclusive reward. If you have not yet registered for CLP Power Connect community, please activate and bind your CLP online account now to become our member.
- Other "Eco Rewards" terms and conditions apply.
- All matters and disputes are subject to the final decision of CLP and the respective merchant.
Entering specific e-voucher code, customer can enjoy $100 discount on regular priced items (free delivery service at standard zone).