- Terms and Conditions
- Product Details
How to Redeem
- Redeem online during the redemption period.
- Upon successful redemption, redeemed e-coupon code will be stored under CLP Smart Shopping "E-coupon list".
- The CLP customer should visit merchant online store to redeem the reward within the redemption period.
Usage of e-coupon
- To redeem the selected product, customer should visit Francfranc HK online store and enter the "CLP" during check out.
- Register in Francfranc website ：https://hk.francfranc.net/pages/redeem-page
- Pick up at selected shop (Isquare or Causeway Bay)
- Customers will receive a confirmation letter by email from the merchant. Once merchant prepare the product will send a collection email. Customer present the collection email to pick up the product at select shop.
- Please check quality of stock during redemption. Goods sold are not refundable and returnable.
- Collect by local delivery (Exclude local delivery fee or upon purchase HK$100 to enjoy free delivery)
- Customers will receive a confirmation letter by email from the merchant. All confirmed orders are processed within 3-5 working days by SF Express.
- Delivery Service and precautions, please visit: https://hk.francfranc.net/pages/delivery-terms
- If you have received your order and find that it is damaged or faulty, please contact respective merchant customer service hotline at (852) 3974 0538。
Terms & Conditions
- The e-coupon code must be submitted on or before 31-Jan-2021. Expired code will be invalid automatically.
- This code is applicable in Hong Kong Francfranc online store only.
- The delivery charge, time and assembly service, please visit Francfranc website “delivery terms”.
- This code is for one-time redemption and only one code can be used for each transaction.
- Customer must be keyed in when conducting Eligible Transaction to entitle the offer whereas no code can be used once order is confirmed. CLP and the respective merchant will not accept any liability should a customer fail to input the code when conducting Eligible Transactions and that it results in forfeiture of the customer eligibility to the offer.
- CLP is not the supplier of the products and shall not act as or assume any responsibility for the after-sale services.
- This coupon cannot be used in conjunction with other gift voucher, cash coupon, promotions price, membership offers or other offers.
- No refund for cash/Eco Rewards points or exchange of any unused code.
- CLP bears no responsibility and no compensation for loss and code expired.
- Product photos on this website are for reference only and may deviate from the actual products due to the quality of the photos. Such deviations, if any, do not act as a ground for replacement and refund.
- This is an exclusive reward for CLP Power Connect community, customers must join the community to enjoy the exclusive reward. If you have not yet registered for CLP Power Connect community, please activate and bind your CLP online account now to become our member.
- Other "Eco Rewards" terms and conditions apply.
- All matters and disputes are subject to the final decision of CLP and the respective merchant.
A LIFE OF COLOR
Surprise and excitement in every day! Originated from Japan, Francfranc is your home decor shop for an affluent lifestyle. Bringing ideas to life, we help you realize your dream of a comfortable home with our range of well-designed interior decor and furniture.