- Terms and Conditions
- Product Details
How to Redeem
- Redeem online during the redemption period.
- Upon successful redemption, redeemed e-coupon will be stored under CLP Smart Shopping “E-coupon list”.
- The CLP customer shall present the e-coupon to CLP Yuen Long Customer Service Centre to collect the reward within the coupon valid period.
Usage of e-coupon
- To collect the reward customer should visit designated CLP Customer Service Centre and present the e-coupon to the staff.
- Please refer to the below website on how to login the CLP Mobile App and open electronic coupon for redemption: https://www.clp.com.hk/en/news-promotions/eco-rewards-e-coupon-redemption
- CLP staff will key-in the password and finish redemption procedure.
**Please check quality of stock during redemption. Goods sold are not refundable and returnable.
Redemption Centre Address:
- CLP Customer Service Centre (Yuen Long)
Address: Smart Energy Experience Centre, G/F, 13 -17 Fung Nin Road, Yuen Long
Operation Hour: Mon -Fri 9:00am -6:00 pm; Sat 9:00am -1:00pm (except Sunday and public holidays)
Terms & Conditions
- Redemption of reward items is valid until 13-Nov-2021. Reward items must be collected within the reward collection period or will be forfeited.
- Reward items must be collected within the reward collection period or will be forfeited.
- CLP customer can redeem this reward one time only.
- No replacement will be given if the quality problem of the gift is found after redemption.
- Redemption of reward items is subject to availability.
- This electronic coupon can only be used once.
- This reward is not transferable and not for resale, exchange, replacement, refund or other benefits, any objections will not be entertained.
- This is an exclusive reward for CLP Power Connect community, customers must join the community to enjoy the exclusive reward. If you have not yet registered for CLP Power Connect community, please activate and bind your CLP online account now to become our member.
- Product photos on this site are for reference only and may deviate from the actual products due to the quality of the photos. Such deviations, if any, do not act as a ground for replacement and refund.
- Other "Eco Rewards" terms and conditions apply.
- All matters and disputes are subject to the final decision of CLPeC and the respective merchants.
CLP Eco Wrap