- Terms and Conditions
- Product Details
Terms & Conditions
- Redemption of reward items is valid from 25 May, 2018 to 30 December, 2018.
- Redeemed item is subject to availability.
- Present electronic redemption coupon in CLP APP at specific collection point to redeem the reward.
- Please refer to the below website on how to login the CLP Mobile App and open electronic coupon for redemption,
- Collect at:
- "CLP Customer Service Centre" G/F, 132 Pei Ho Street, Sham Shui Po, Kowloon
- Mon -Fri, 9:00am -6:00 pm;
- Sat, 9:00am -1:00pm (except Sunday and public holidays)
- Product photos on this site are for reference only, and may deviate from the actual products due to the quality of the photos. Such deviations, if any, do not act as a ground for replacement and refund.
- Redeemed items cannot be changed, refunded, resold, and/or exchanged for cash. No refund, replacement and compensation will be allowed for any unused service and/or entitlement and/or loss or damage of product.
- Other "Eco Rewards" terms and conditions apply.
- All matters and disputes are subject to the final decision of CLP and the respective merchants.