Water Heater (3-Phase Power Supply) - DEX-R (Installation excluded)

Water Heater (3-Phase Power Supply) - DEX-R (Installation excluded)

German Pool

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  • Product Details
  • Specification

Water Heater (3-Phase Power Supply) - DEX-R

  • Made in Germany
  • Full Electronic Control (3-Phase Power Supply)
  • Multiple Power Ratings can be set: 18/21/24/27 kW
  • 2 programmable keys
  • Twin Temperature Control (TTC®)
  • IES® bare wire heating system
  • Precise Temperature Adjustment (20-60°C)
CLP staffs will contact the customers by phone for the confirmation of delivery date and installation service fee within 2 working days.

*Delivery service is restricted to specific areas only(except outlying islands). For details, please contact our Energy Efficiency (Product and Service) Hotline

Tel: 2678 2626

Office hours: Mon - Sat, 9:00 am - 6:00 pm (except Sundays and Public Holidays).


  • Model / Sub-Model: DEX
  • Power Setting: 18 kW |21 kW |24 kW |27 kW
  • Voltage: 380-415 V (18 kW) |380-415 V (21 kW) |380-415 V (24 kW) |380-400 V (27 kW)
  • Electric Power: 25-27 A (18 kW) |29-30 A (21 kW) |33-36 A (24 kW) |37-39 A (27 kW)
  • Power: 16.2-19.4 kW (18 kW) |19.0-22.6 kW (21 kW) |21.6-25.8 kW (24 kW) |24.4-27.0 kW (27 kW)
  • Power Supply: 3 Phase
  • Hot Water Flow Rate Per Minute*: 9.2 L (18 kW) |10.7 L (21 kW) |12.3 L (24 kW) |13.8 L (27 kW)
  • Min-Max Flow Rate: 2.5-8 L/min
  • Required Cable Size4 mm² (18 kW) |4 mm² (21 kW) |6 mm² (24 kW) |6 mm² (27 kW)
  • Colour: White
  • Dimensions: (H) 466 (W) 231 (D) 97 mm
  • Packing Dimensions: (H) 533 (W) 290 (D) 164 mm
  • Net Weight: 3.3 kg
  • Net Weight: Filled with Water3.7 kg
  • Gross Weight With Packing4.7 kg
  • Functions & Features
    • Temperature Adjustment: 20-60 °C
    • Testing Pressure: 10 Bar
    • VDE Approval / Class: IP 25 / Class 1
    • Other Certification: IEC60335-1 (ed.4) IEC60335-2-35 (ed.4)
    • Country of Origin: Germany
  • Others
    • Certification / Standard: N/A
    • Warranty Term: 3 Years **

* Temperature increase @ Δt=28K e.g. from 12 to 40°C.
** Upon purchases made after 1 November 2015, customers will enjoy a 3-year warranty on all parts plus free on-site and parts replacement services in the first year.
Under normal working conditions, incoming pressure should not exceed 0.6 MPa. Otherwise, a separate pressure control device is necessary. When incoming water pressure exceeds 0.6 MPa, German Pool will not provide any repair service until a pressure contro
Specifications are subject to change without prior notice. Please refer to the Instruction Manual for Warranty Information.


Photos are for reference only